You will need to wait at least 2 business days in order to get a relevant customer support answer. Unfortunately, they don’t feature a 24/7 live chat, which is a downside per se.Īdditionally, social media support is almost non-existent.

In the end, comes the ability of HMA to settle an issue that you might have. Chances are, if you want a VPN that will give you access to streaming content, you should look at better alternatives. This meant that we weren’t able to test this properly in the first place. On the other hand, we had substantial connection issues related to the locations in Australia and Asia. After performing a couple of tests, we found that HMA will not serve its purpose when it comes to unblocking US or UK catalogs of Netflix. While this provider does offer just below 1000 servers, which is quite good in terms of unblocking potential, we had no luck. You better choose alternatives such as ExpressVPN or NordVPN for torrenting. The reason? You are at a considerable risk of DMCA sanctions. Since your personal info, as well as connection logs, are sure to be revealed to the local authorities, we strongly suggest that you don’t use this service for P2P transfers. It seems that HMA does do its best to fight any illegal activity done using their servers. Discouraged Torrentingīecause HMA does collect your activity, it doesn’t come as a surprise that they don’t encourage or allow torrenting. Considering the fact that you will want protection out of a VPN, and not the opposite, this is a huge downside. You can be sure that HMA is sharing your activity both for the purpose of preventing illegal acts and in order to turn a profit. The fact that any of the allied governments/authorities can ask for your browsing data or IP address is not something you want to get out of a VPN. However, it is also the global alliance that can affect your privacy. UK JurisdictionĪs we have mentioned above, this provider is under the regulation of UK data retention laws.

While they do justify this with the presumed security motifs, we don’t trust it.Īlong with the fact that they will be collecting your browsing data, HMA does oblige to the regulations of the 5-Eyes alliance, which can be a pretty big issue and a really good reason to look at some alternatives. It also collects logs, amount of data transfer, as well as IP of your original location. The same goes for HMA that doesn’t only collect your username. Most providers do claim to feature a no-log policy, but the reality is quite the opposite. Sketchy Logging PolicyĪmong the most important aspects of any Virtual Private Network is that it doesn’t track or collect your browsing data and private info. Let’s take a look before presenting some of the best alternatives you can get in 2021. On the other hand, it does have several flaws that are related to its overall performance and sketchy privacy policy. It is a fact that HMA can be called a global provider considering the server park as well as the consistent speeds that it offers. Still, this is barely worth anything if HMA doesn’t offer proper protection, and works more like an average proxy. Plus, the installation process is done with a few simple steps. Yes, the interface that is with this VPN is user-friendly. This is the first reason why you should be looking at an alternative. However, while HMA does suggest that it can unblock numerous platforms, we didn’t find this to be the case. In this matter, it can surely stand up to par with the leading names, including ExpressVPN and CyberGhost.Īlso, the speeds that this provider offers seem to be reliable when it comes to regular browsing activity as well as streaming content HD. Additionally, many services are not there to ensure anonymous browsing, but rather track and sell your browsing data and connection logs.įounded by Privax Limited a couple of years ago, this UK-based service is known for its big server park featuring more than 900 servers in 190+ countries. However, due to the high demand for a Virtual Private Network, there are several providers that can’t really keep up with the expectations. A service that can bypass geo-restrictions and ensure anonymous browsing is undoubtedly worth it. In the past two decades, HMA! has massively grown in popularity.

Without further ado, let’s check the cons of HMA but also some great alternatives. And you will see, there are a lot of things to say. We shall be discussing what is good and what’s not so great about it. Today, we will be putting our primary focus on HideMyAss service and its best alternatives for 2021.

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